Terms and Conditions
Effective date: 01/01/2025
These Terms & Conditions (“Terms”) govern your use of the website operated by Zomi Plumbing & Drain Cleaning LLC (“Zomi Plumbing,” “we,” “us,” or “our”) at https://zomiplumbing.com (the “Site”) and any services, content, or communications (including SMS/text messages) we provide.
By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
1. Company Information
Zomi Plumbing & Drain Cleaning LLC
Website: https://zomiplumbing.com
Email: zomiplumbing@gmail.com
Phone: 918-887-4565
Address: [Your business address]
2. Services
Zomi Plumbing provides residential and commercial plumbing repair and drain cleaning services, which may include, but are not limited to:
Plumbing repair and installation
Drain cleaning
Emergency plumbing services
Maintenance and inspection services
Information on our Site is for general information only and does not guarantee availability, pricing, or specific results.
3. Quotes, Appointments, and Payments
Any quote or estimate (online, by phone, SMS, or email) is based on information you provide and is not final until we inspect the job on site.
You agree to provide accurate and complete information when requesting service.
Payment is due as agreed at the time of service unless we provide different written terms. We may accept cash, card, check, or other methods disclosed at the time of service.
Late payments may be subject to additional fees as permitted by law.
4. Scheduling, Cancellations, and Access
Appointment times are approximate and may change due to traffic, emergencies, or other factors. We will make reasonable efforts to communicate any delays.
If you need to cancel or reschedule, please contact us as soon as possible. We reserve the right to charge a cancellation fee for late cancellations or no-shows where permitted.
You agree to provide safe and reasonable access to the property and plumbing systems for our technicians.
5. SMS / Text Messaging Terms
We use SMS/text messaging to communicate with customers about our services. By providing your mobile number to us (through our Site, over the phone, or in person) and requesting service, you consent to receive text messages from Zomi Plumbing & Drain Cleaning LLC.
Types of messages we may send:
Appointment confirmations, reminders, and updates
Technician on-the-way alerts and job status updates
Service follow-ups and customer support
Billing or payment reminders
Replies to questions you send us by text
We do not send marketing or promotional texts without your additional express consent.
Message frequency (required wording):
The number of messages you receive will vary based on your service requests, but you can expect messages primarily around scheduled appointments, technician updates, and service or billing reminders.
Message & data rates may apply depending on your mobile carrier plan.
How to opt out:
You can opt out of text messages at any time by replying STOP to any message we send. After you text STOP, we may send you one final confirmation message, and then you will no longer receive SMS from us, except as required for legal or compliance purposes.
Help information (required wording):
For assistance with our SMS messages, reply HELP to any message, or contact us at zomiplumbing@gmail.com or 918-887-4565.
You are responsible for providing a valid, up-to-date mobile number and for keeping your device secure.
6. User Conduct
You agree not to:
Use the Site or our services for any unlawful or fraudulent purpose;
Attempt to gain unauthorized access to our systems or data;
Interfere with the security or operation of the Site;
Submit false, misleading, or harmful information.
We may suspend or terminate access to the Site or services at any time for any reason, including if we believe you have violated these Terms.
7. Intellectual Property
All content on the Site (including text, graphics, logos, images, and layout) is owned by or licensed to Zomi Plumbing & Drain Cleaning LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
8. Disclaimer of Warranties
Our Site and services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free, secure, or continuously available.
9. Limitation of Liability
To the maximum extent permitted by law, Zomi Plumbing & Drain Cleaning LLC and its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits or data, arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to the Site or services shall not exceed the amount you paid us for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Zomi Plumbing & Drain Cleaning LLC and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Site or services;
Your violation of these Terms;
Your violation of any rights of a third party.
11. Third-Party Links
Our Site may contain links to third-party websites or services we do not own or control. We are not responsible for the content, privacy practices, or actions of any third-party sites.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Effective date” at the top of this page. Your continued use of the Site or services after any changes means you accept the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact:
Email: zomiplumbing@gmail.com
Phone: 918-887-4565